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Customer Experience : Strengthening the Core

The One Hour Mentor, is an innovative programme for entrepreneurs. In this conversation with Anaggh Desai, we discussed the need for sustainable experiences and customer journeys that matter. …

Digital Skills for a New World

From a technology standpoint- Digital safety, Cloud-first services, Realtime3D or Interactive 3D will become more …

Simpler words

This year, I came across two words that I have previously never used or heard in mainstream conversation. You guessed it - Asymptomatic and Comorbidity. Let's say the …

Customer Experience from an ESG perspective

This moment in time is an opportunity to reiterate the drive towards sustainable brand experiences. ESG, global commitments and most of all, new safety expectations and digital transformation …

Multilingual Digital Experiences

The stay home at home era has necessitated the need for companies to offer services via digital channels. So websites, voice assistant, chatbots and apps have been put …

Transcribing your Digital Meeting or Conference

These are the days of abundant digital 'conferences'. Each conversation can be socialised. Instead of meeting in person and sharing a picture together, one is sharing the conversation. …

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