Digital Experience and Learning Cultures
I connect dots across various topics, simultaneously listening and deep diving to work on CX for clients.
Thinking about…
Is the coming circular economy an economy of essentials? What are we willing to give up. How do products change, how does the culture of consumption change?
Unintended aspects of digital twins.. If you look at operational data and the concept of digital twins and clouds, this should be something to understand and document.
Digital humans are going to create opportunities and have associated risks. It needs stewardship and thinking through.
Subscription models - Will cloud-first thinking enable new kinds of enterprise subscription models in learning?
Perspectives
Favicon functionality misuse for ad tracking
Consent frameworks stand ignored, and that in itself is a significant safety issue. #SafetyCX
Temporary Access Pass and the idea of passwordless login
Experts understand password related vulnerabilities and realise what a good and secure password strategy means. But this is not equally well understood by everyone. …
Subscriptions - ESG Journey Mapping to Ensure a Great Experience
Subscriptions can be an exciting canvas with multiple facets and new ways to imagine experiences!