Perspectives: Customer Experience
Customer Experience : Strengthening the Core
The One Hour Mentor, is an innovative programme for entrepreneurs. In this conversation with Anaggh Desai, we discussed the need for sustainable experiences and …
Multilingual Digital Experiences
The stay home at home era has necessitated the need for companies to offer services via digital channels. So websites, voice assistant, chatbots and …
Transcribing your Digital Meeting or Conference
These are the days of abundant digital ‘conferences’. Each conversation can be socialised. Instead of meeting in person and sharing a picture together, one …
Using Phone Camera for your Laptops
Most laptops have average webcams. Desktops may also not have cams. With more digital meetings, there is a need for better cams. But those …
Should You Zoom?
Zoom gained attention almost overnight because of the extended health-related lockdowns. As everyone had to work from home, companies with investments in Microsoft365 or …
Sound Choices
There is an opportunity for HR teams to place productivity-enhancing or stress-reducing playlists in Teams and Slack.
Audio Dial-in To Your Web Meeting
This may be apparent to larger companies and people used to web conferencing. The recent work from home situation is new for a large …
Work at Home and the Reality of Connectivity
Patchy network situations means one would have to think about building redundancy in connectivity options for employees i.e. they have more than one connection to ensure continuous operations.
Digital Whiteboards
Writing on the wall yet? For those of us who love whiteboards and markers to build ideas, plans and to connect the dots with …
How to Access Your Desktop Computer from Home
Work from home is the pressing need of the moment. For people who have been using desktop computers in their offices, this is a challenge that needs quick resolution.