Category: Customer Experience
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Work at Home and the Reality of Connectivity
Patchy network situations means one would have to think about building redundancy in connectivity options for employees i.e. they have more than one connection to ensure continuous operations.
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Digital Whiteboards
Writing on the wall yet? For those of us who love whiteboards and markers to build ideas, plans and to connect the dots with colleagues, it must be a significant change to be working from home. The absence of markers and the physical space of the meeting room makes for a distorting change in workflows. […]
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How to Access Your Desktop Computer from Home
Work from home is the pressing need of the moment. For people who have been using desktop computers in their offices, this is a challenge that needs quick resolution.
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The Hotel Industry Needs to Change. Fast!
So what is a modern day hotel then? A place with unique characteristics of the city that only the ultra-rich can afford or a place that reflects the rich culture of the city and connects to the more modern ethos?
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Move Fast. Fix Things
This post is about two lessons that I learnt fairly early in my career. They are part of the title. Two decades ago, a prospective client spoke rather condescendingly at my suggestion to evaluate digital tools in some processes that we were discussing at the time. The research, he said, hadn’t identified the areas we […]
Syamant Sandhir 