Category: Customer Experience
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Reinventing the Employee Experience
Future of the workplace is an interesting topic and if searched on the net one finds rich material. The answers to these and other intents and questions will outline changes in the workplace. Workplaces need to encourage initiative fearlessly.
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The Jewellery Buying Experience
Jewellery and what motivates a woman to buy. The jewellery shopper is definitely more discerning—she’s looking for new, fresh designs and not just brand names.
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Fashion + Digital
What role does the fashion show to a select few mean when the taste makers and influencers are elsewhere on a social platform? How can customer experience help achieve business goals in a truly global marketplace?
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Experimenting with Sensors – The Organisational Perspective
Sensor networks are opening up many new innovative opportunities. Organisations need to address key challenges like People, Data, Standards, Privacy, Connectivity and more before tapping these opportunities.
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Improved Care for Senior Citizens – The Sensor Experience
By 2018, India will have more than 200 million people above the age of 65. Organisations have a huge potential to create a support system that sends critical alerts & notifications to family members in case of an episode.
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A Farmer’s Information and Technology Experience
Is there potential for technology to play a role in assisting farmers? Certainly is! Is it easy for farmer’s to get information about various tools, services and apps? What is the adoption rate and are there any challenges?