Customer Experience from an ESG perspective

This moment in time is an opportunity to reiterate the drive towards sustainable brand experiences. ESG, global commitments and most of all, new safety expectations and digital transformation have created a broad canvas for customer experience.

Mark Hillary and I discussed this for his CX Files podcast. You can choose either of the the formats to hear the conversation

Photo by Sandie Clarke on Unsplash

Published by Syamant

Customer Experience, Digital + Mobility, the Future.

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