Data Breach – 10 customer expectations

The elevator pitch for the new economy is that “data is the new oil”. Data lakes are forming faster than the lakes formed by melting glaciers. As for the latter, I’d rather the glaciers don’t melt!

Database products and analytics tools that power concepts like data lakes are flourishing. They are increasingly getting powerful features that a modern enterprise needs. If you are not playing the data game, you will be left behind, they say! 

In the ‘bad old days’ powered by oil, there were the inevitable oil spills. They spoilt natural habits, and this information was often covered up. The big spills got into the limelight mainly because videos, satellite imagery and other tools made them difficult to stay hidden. The second-order effects also got noticed, and the regulators wrapped some knuckles, even if a bit gently.

The modern equivalent of the oil spill is the data breach. Not a day passes by without some story about a data breach or leakage. It is troubling that the number of records per breach is sometimes in the millions, and we seem to not even blink an eye. Every record contains a name or a number or email at least; sometimes a lot more!

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