The stay home at home era has necessitated the need for companies to offer services via digital channels. So websites, voice assistant, chatbots and apps have been put to use. The question we need to ask is whether these tools are enabled for multilingual experiences? A cursory scan of multiple company sites reveals that thereContinue reading “Multilingual Digital Experiences”
These are the days of abundant digital ‘conferences’. Each conversation can be socialised. Instead of meeting in person and sharing a picture together, one is sharing the conversation. In addition, conference formats are being reimagined. Work meetings have gone digital. We are all on the same platform. Plus there can be distractions too. We areContinue reading “Transcribing your Digital Meeting or Conference”
Should educational institutions be using a video calling and meeting solution or a solution that helps get the task of educating children efficiently? Difficult circumstanced necessitated the adoption of Zoom. It nevertheless opens up a range of security and learning efficacy challenges. I recently wrote on the safety challenges that Zoom need to address. LargeContinue reading “Full Featured Learning Experiences for Schools, Not Video Meetings”
Zoom gained attention almost overnight because of the extended health-related lockdowns. As everyone had to work from home, companies with investments in Microsoft365 or GSuite perhaps already had communication solutions that could be tapped for running video and audio meetings. Their usage increased as people figured out ways to collaborate and talk. Zoom gained becauseContinue reading “Should You Zoom?”
There is an opportunity for HR teams to place productivity-enhancing or stress-reducing playlists in Teams and Slack.
Patchy network situations means one would have to think about building redundancy in connectivity options for employees i.e. they have more than one connection to ensure continuous operations.
Writing on the wall yet? For those of us who love whiteboards and markers to build ideas, plans and to connect the dots with colleagues, it must be a significant change to be working from home. The absence of markers and the physical space of the meeting room makes for a distorting change in workflows.Continue reading “Digital Whiteboards”
Work from home is the pressing need of the moment. For people who have been using desktop computers in their offices, this is a challenge that needs quick resolution.
Future of the workplace is an interesting topic and if searched on the net one finds rich material. The answers to these and other intents and questions will outline changes in the workplace. Workplaces need to encourage initiative fearlessly.
The customer experience must be at the heart of an organisationâ€™s decision making. Clarity, Capability and Creativity is essential to develop human-technology experiences.